I cannot actually say anything about the tour because I actually never got the chance to go to Bhutan since there were no flights for the time range I considered. But what I can still say is that this tour operator is very humane and flexible. I accidentally booked a package on tour radar without informing myself and when I found out I just had to send a message and explain what happend as a mistake from my end and they without hesitation gave me a whole refund.
Normally I would have had to pay 50% of the full price. Thank you so much for your understanding. I really appreciate it and know that it is not a given in this world today!